How to install and activate your eSIM on Iphone

Thank you for choosing eSIM.sm! In this guide, you will learn how to set up your eSIM and the key features of this service to use it properly.

First of all, for any device, you need to check if your device is compatible with eSIM technology. Not all devices support eSIM, so it's crucial to verify this first.

To check the compatibility, visit the compatibility page .

General Steps

We recommend installing the day before your trip and activating it by selecting our eSIM for "mobile data" on your phone settings, once you arrive at your destination.

Use QR Code Installation if you have another device you can scan from, alternatively follow the Manual setup instructions.

Choose Your Device

iPhone Android

iPhone eSIM setup guide

If you are an iPhone user, you may be wondering how to set up an eSIM on your mobile device. In this guide, you will learn how to set up your eSIM and the key features of this service to use it properly on your iPhone.

What You Need
  1. An iPhone compatible with eSIM
  2. The installation email
Official Apple eSIM guide

Installation steps

Add eSIM
1
Go to Settings > Mobile Service/Cellular and tap "add eSIM"
Use QR code
2
Tap "Use a QR code"
Scan QR code
3
Scan the QR code received by email or enter details of eSIM manually (if you can't scan)
Activate eSIM
4
After scanning the QR code, activate the eSIM by tapping continue
eSIM Activation completed
5
Activation of eSIM completed! Make sure you have 2 network signal bars on top
Select a label for your plan
6
Tap the new eSIM installed to rename it
Customize the label of the eSIM
7
Rename it to eSIM.sm
Set default phone line
8
Set your Primary SIM as Default Line
Set default line for iMessage and Facetime
9
Set your Primary SIM for iMessage & FaceTime
eSIM is installed
10
Go to Settings > Mobile Service/Cellular and make sure Cellular Data is set to eSIM.sm
Enable roaming on eSIM
11
Enable data roaming on the new eSIM
Enable low data mode on eSIM
12
Tap "Data Mode" and make sure "Low Data Mode" is selected

IMPORTANT: If you are not in the destination country, you need to select your primary SIM as "Cellular Data" on step 10 and change it after you arrive at your destination.

Manual iOS setup instructions:

  • Go to Settings > Cellular/Mobile Data > Add eSIM or Set up Cellular/Mobile Service > Use QR Code on your device.
  • Tap “Enter Details Manually” and enter the SM-DP+ Address and Activation Code by copying them, tap “Next”, then tap “Continue” twice and wait for a while. Your eSIM will connect to the network, this may take a few minutes, then tap “Done”.
  • Choose a label for your new eSIM plan.
  • Choose “Primary” for your default line, then tap “Continue”.
  • Choose the “Primary” you want to use with iMessage and FaceTime for your Apple ID, then tap “Continue”.
  • Choose your new eSIM plan for cellular/mobile data, then tap “Continue”.