Destinations
FAQ
Compatibility
Help
Search destination
EN
English
Italiano
Español
Français
Deutsch
Português
Polski
USD
USD
EUR
GBP
Login
EN
English
Italiano
Español
Français
Deutsch
Português
Polski
USD
USD
EUR
GBP
Login
Search destination
Destinations
›
FAQ
›
Compatibility
›
Help
›
Home
Contact us
Contact us
PLEASE NOTE: If you're having eSIM problems
CLICK HERE
.
We will NOT give eSIM support from this contact form.
Issue
Select issue
I did not receive the QR code
Cannot install the eSIM: QR code not valid
Cannot scan QR code, I get a generic error message
After scanning the QR code I get the error: ERR_UNKNOWN_URL_SCHEME
Top-up my eSIM
APN settings
I installed the eSIM but I have no coverage at all
I installed the eSIM, I have coverage but internet is not working
I installed the eSIM, I have coverage and internet is working but it is unstable
The eSIM is working but the coverage is poor
What is my phone number?
I need an invoice
How do I check usage of my eSIM?
Where do I see how many GB I have left?
I want a refund
Transfer my eSIM to another device
My device is not compatible
My issue is not listed here
Phone Model
Select phone
My phone is not listed
iPhone 16 (all models)
iPhone 15 (all models)
iPhone 14 (all models)
iPhone 13 (all models)
iPhone 12 (all models)
iPhone 11 (all models)
iPhone SE (2nd generation)
iPhone XS
iPhone XS Max
iPhone XR
iPhone SE (2nd generation) 2020
iPhone SE (3rd generation) 2022
iPad Mini 5, 6, A17 Pro - (only Wi-Fi + Cellular models)
iPad Air 3, 4, 5 - (only Wi-Fi + Cellular models)
iPad Air M2 M3 M4 - (only Wi-Fi + Cellular models)
iPad A16 - (only Wi-Fi + Cellular models)
iPad 7, 8, 9, 10, 11 - (only Wi-Fi + Cellular models)
Zenfone 12 Ultra (Asus)
Fairphone 5 5G (Fairphone)
Fairphone4 (Fairphone)
Pixel 3 (Google)
Pixel 3 XL (Google)
Pixel 3a (Google)
Pixel 3a XL (Google)
Pixel 4 (Google)
Pixel 4 XL (Google)
Pixel 4a (Google)
Pixel 4a (5G) (Google)
Pixel 5 (Google)
Pixel 5a 5G (Google)
Pixel 6 (Google)
Pixel 6 Pro (Google)
Pixel 6a (Google)
Pixel 7 (Google)
Pixel 7 Pro (Google)
Pixel 7a (Google)
Pixel 8 (Google)
Pixel 8 Pro (Google)
Pixel 8a (Google)
Pixel 9 (Google)
Pixel 9 Pro (Google)
Pixel 9 Pro Fold (Google)
Pixel 9 Pro XL (Google)
Pixel 9a (Google)
Hammer Blade 3 (Hammer)
Hammer Blade 5G (Hammer)
Hammer Construction (Hammer)
Hammer Explorer Pro (Hammer)
HONOR 200 (Honor)
HONOR 200 Pro (Honor)
HONOR 90 (Honor)
HONOR Magic V2 (Honor)
HONOR Magic4 Pro (Honor)
HONOR Magic5 Pro (Honor)
HONOR Magic6 Pro (Honor)
HONOR 400 Lite (Honor)
HONOR Magic V3 (Honor)
HONOR Magic7 Lite (Honor)
HONOR Magic7 Pro (Honor)
P40 (Huawei)
P40 Pro (Huawei)
Mate 40 Pro (Huawei)
Pura 70 Pro (Huawei)
Microsoft Surface Duo (microsoft)
Microsoft Surface Duo 2 (microsoft)
moto g34 5G (Motorola)
moto g52j 5G (Motorola)
moto g53 5G (Motorola)
moto g53j 5G (Motorola)
moto g53s 5G (Motorola)
moto g53y 5G (Motorola)
moto g54 5G (Motorola)
moto razr 40 (Motorola)
moto razr 40 Ultra (Motorola)
motorola edge 40 (Motorola)
motorola edge 40 neo (Motorola)
motorola edge 40 pro (Motorola)
motorola edge 50 fusion (Motorola)
motorola edge 50 pro (Motorola)
motorola edge 50 ultra (Motorola)
motorola edge plus 2023 (Motorola)
motorola razr 2022 (Motorola)
motorola razr 2023 (Motorola)
motorola razr 40 (Motorola)
motorola razr 40 ultra (Motorola)
motorola razr 50 (Motorola)
motorola razr 50 ultra (Motorola)
motorola razr 5G (Motorola)
motorola razr plus 2024 (Motorola)
moto g35 5G (Motorola)
moto g45 5G (Motorola)
moto g55 5G (Motorola)
moto g75 5G (Motorola)
moto g85 5G (Motorola)
motorola edge 50 neo (Motorola)
Nokia G60 5G (Nokia)
Nokia X30 5G (Nokia)
Nokia XR21 (Nokia)
Nothing Phone (3a) (Nothing)
Nothing Phone (3a) Pro (Nothing)
OnePlus 11 5G (OnePlus)
OnePlus 12 (OnePlus)
Open (OnePlus)
OnePlus 13 (OnePlus)
OnePlus 13R (OnePlus)
A55s 5G (Oppo)
Find N2 Flip (Oppo)
Find X3 Pro (Oppo)
Find X5 (Oppo)
Find X5 Pro (Oppo)
OPPO Reno5 A (Oppo)
Reno5 A (eSIM) (Oppo)
Reno6 Pro+ 5G (Oppo)
Find N5 (Oppo)
Find X8 (Oppo)
Find X8 Pro (Oppo)
Reno13 (Oppo)
Reno13 Pro (Oppo)
Reno13 Pro 5G (Oppo)
POCO X7 (POCO)
Rakuten BIG s (Rakuten)
Rakuten Hand (Rakuten)
Rakuten Hand5G (Rakuten)
realme 14 Pro+ 5G (realme)
Redmi Note 13 Pro+ (Redmi)
Redmi Note 13 Pro+ 5G (Redmi)
Redmi Note 14 Pro (Redmi)
Redmi Note 14 Pro 5G (Redmi)
Redmi Note 14 Pro+ (Redmi)
Redmi Note 14 Pro+ 5G (Redmi)
Galaxy A35 5G (Samsung)
Galaxy A54 5G (Samsung)
Galaxy A55 5G (Samsung)
Galaxy Fold (Samsung)
Galaxy Fold 5G (Samsung)
Galaxy Note20 (Samsung)
Galaxy Note20 5G (Samsung)
Galaxy Note20 Ultra (Samsung)
Galaxy Note20 Ultra 5G (Samsung)
Galaxy S20 (Samsung)
Galaxy S20 5G (Samsung)
Galaxy S20 Ultra 5G (Samsung)
Galaxy S20+ (Samsung)
Galaxy S20+ 5G (Samsung)
Galaxy S21 5G (Samsung)
Galaxy S21 Ultra 5G (Samsung)
Galaxy S21+ 5G (Samsung)
Galaxy S22 (Samsung)
Galaxy S22 Ultra (Samsung)
Galaxy S22+ (Samsung)
Galaxy S23 (Samsung)
Galaxy S23 FE (Samsung)
Galaxy S23 Ultra (Samsung)
Galaxy S23+ (Samsung)
Galaxy S24 (Samsung)
Galaxy S24 Ultra (Samsung)
Galaxy S24+ (Samsung)
Galaxy XCover7 (Samsung)
Galaxy Z Flip (Samsung)
Galaxy Z Flip 5G (Samsung)
Galaxy Z Flip3 5G (Samsung)
Galaxy Z Flip4 (Samsung)
Galaxy Z Flip5 (Samsung)
Galaxy Z Fold2 5G (Samsung)
Galaxy Z Fold3 5G (Samsung)
Galaxy Z Fold4 (Samsung)
Galaxy Z Fold5 (Samsung)
Galaxy A36 5G (Samsung)
Galaxy A56 5G (Samsung)
Galaxy S24 FE (Samsung)
Galaxy S25 (Samsung)
Galaxy S25 Ultra (Samsung)
Galaxy S25+ (Samsung)
Galaxy Z Flip6 (Samsung)
Galaxy Z Fold6 (Samsung)
AQUOS R8 (Sharp)
AQUOS R8 pro (Sharp)
AQUOS sense7 (Sharp)
AQUOS sense7 plus (Sharp)
AQUOS sense8 (Sharp)
AQUOS wish (Sharp)
AQUOS zero6 (Sharp)
AQUOS R9 (Sharp)
AQUOS R9 pro (Sharp)
AQUOS sense9 (Sharp)
Xperia 1 IV (Sony)
Xperia 1 V (Sony)
Xperia 1 VI (Sony)
Xperia 10 III Lite (Sony)
Xperia 10 IV (Sony)
Xperia 10 V (Sony)
Xperia 10 VI (Sony)
Xperia 5 IV (Sony)
Xperia 5 V (Sony)
Xperia Ace III (Sony)
Surface Duo (Surface)
Surface Duo 2 (Surface)
REVVL 7 (T-Mobile)
REVVL 7 Pro (T-Mobile)
TCL 40XL (TCL)
TCL 50 5G (TCL)
TCL 50 NXTPAPER 5G (TCL)
TCL 50 Pro NXTPAPER 5G (TCL)
V29 (Vivo)
V40 (Vivo)
V40 SE 5G (Vivo)
X100 Pro (Vivo)
X200 Pro (Vivo)
vivo X200 (Vivo)
Xiaomi 12T Pro (Xiaomi)
Xiaomi 13 (Xiaomi)
Xiaomi 13 Lite (Xiaomi)
Xiaomi 13 Pro (Xiaomi)
Xiaomi 13T (Xiaomi)
Xiaomi 13T Pro (Xiaomi)
Xiaomi 14 (Xiaomi)
Xiaomi 14 Pro (Xiaomi)
Xiaomi 14T (Xiaomi)
Xiaomi 14T Pro (Xiaomi)
Xiaomi 15 (Xiaomi)
Xiaomi 15 Ultra (Xiaomi)
nubia Flip 5G (ZTE)
nubia Flip 5G S (ZTE)
nubia Flip 2 5G (ZTE)
My phone is not listed
Your Name
Your Email
Your Message
Bot Check
Submit
2025
×