{"id":2398,"date":"2025-05-21T14:22:29","date_gmt":"2025-05-21T14:22:29","guid":{"rendered":"https:\/\/esim.sm\/blog\/?page_id=2398"},"modified":"2026-04-21T08:39:41","modified_gmt":"2026-04-21T08:39:41","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/esim.sm\/blog\/en\/faq-en\/","title":{"rendered":"FAQ EN"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2398\" class=\"elementor elementor-2398\" data-elementor-post-type=\"page\"> \t\t\t\t<div class=\"elementor-element elementor-element-01c3fae e-flex e-con-boxed e-con e-parent\" data-id=\"01c3fae\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t<div class=\"elementor-element elementor-element-9c668a9 e-con-full e-flex e-con e-child\" data-id=\"9c668a9\" data-element_type=\"container\"> \t\t<div class=\"elementor-element elementor-element-e0fa2b5 e-con-full e-flex e-con e-child\" data-id=\"e0fa2b5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\"> \t\t<div class=\"elementor-element elementor-element-2911e8a e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"2911e8a\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-6d4e014 elementor-widget elementor-widget-image\" data-id=\"6d4e014\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"1001\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazzo-faq-818x1024.png\" class=\"attachment-large size-large wp-image-1707\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazzo-faq-818x1024.png 818w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazzo-faq-240x300.png 240w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazzo-faq-768x962.png 768w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazzo-faq.png 1000w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-cb9fef1 e-con-full e-flex e-con e-child\" data-id=\"cb9fef1\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-3c72ee7 elementor-widget elementor-widget-heading\" data-id=\"3c72ee7\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Common questions about eSIMs<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-cf342ef elementor-widget elementor-widget-text-editor\" data-id=\"cf342ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Questions about the available plans or how to use eSIMs?<br data-start=\"104\" data-end=\"107\" \/>Browse our most frequently asked questions!<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-09f9608 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"09f9608\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"404\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/assistenza-mobile.webp\" class=\"attachment-large size-large wp-image-2131\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/assistenza-mobile.webp 700w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/assistenza-mobile-300x173.webp 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-00fc989 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"00fc989\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-3c38126 elementor-widget elementor-widget-image\" data-id=\"3c38126\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"1024\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq-612x1024.png\" class=\"attachment-large size-large wp-image-1708\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq-612x1024.png 612w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq-179x300.png 179w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq-768x1285.png 768w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq-918x1536.png 918w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/ragazza-faq.png 1100w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-98a4ee3 e-flex e-con-boxed e-con e-parent\" data-id=\"98a4ee3\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t\t\t<div class=\"elementor-element elementor-element-f3c7683 elementor-widget elementor-widget-heading\" data-id=\"f3c7683\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Select a category<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-7821f29 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"7821f29\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t\t\t<div class=\"elementor-element elementor-element-92a3950 elementor-widget elementor-widget-image\" data-id=\"92a3950\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"188\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/scroll-faq.png\" class=\"attachment-large size-large wp-image-2138\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-40c9e11 e-flex e-con-boxed e-con e-parent\" data-id=\"40c9e11\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t\t\t<div class=\"elementor-element elementor-element-e412a9d e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"e412a9d\" data-element_type=\"widget\" data-settings=\"{&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"239151773\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\"> \t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\"> \t\t\t\t\t<button id=\"e-n-tab-title-2391517731\" data-tab-title-id=\"e-n-tab-title-2391517731\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2391517731\" style=\"--n-tabs-title-order: 1;\"> \t\t\t\t\t\t<span class=\"e-n-tab-title-text\"> \t\t\t\tWhat to know before buying an eSIM\t\t\t<\/span> \t\t<\/button> \t\t\t\t<button id=\"e-n-tab-title-2391517732\" data-tab-title-id=\"e-n-tab-title-2391517732\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2391517732\" style=\"--n-tabs-title-order: 2;\"> \t\t\t\t\t\t<span class=\"e-n-tab-title-text\"> \t\t\t\tWhat can I do with an eSIM?\t\t\t<\/span> \t\t<\/button> \t\t\t\t<button id=\"e-n-tab-title-2391517733\" data-tab-title-id=\"e-n-tab-title-2391517733\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2391517733\" style=\"--n-tabs-title-order: 3;\"> \t\t\t\t\t\t<span class=\"e-n-tab-title-text\"> \t\t\t\teSIM management\t\t\t<\/span> \t\t<\/button> \t\t\t\t<button id=\"e-n-tab-title-2391517734\" data-tab-title-id=\"e-n-tab-title-2391517734\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2391517734\" style=\"--n-tabs-title-order: 4;\"> \t\t\t\t\t\t<span class=\"e-n-tab-title-text\"> \t\t\t\teSIM plans\t\t\t<\/span> \t\t<\/button> \t\t\t\t<button id=\"e-n-tab-title-2391517735\" data-tab-title-id=\"e-n-tab-title-2391517735\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2391517735\" style=\"--n-tabs-title-order: 5;\"> \t\t\t\t\t\t<span class=\"e-n-tab-title-text\"> \t\t\t\tTroubleshooting\t\t\t<\/span> \t\t<\/button> \t\t\t\t\t<\/div> \t\t\t<div class=\"e-n-tabs-content\"> \t\t\t\t<div id=\"e-n-tab-content-2391517731\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2391517731\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-0e928b2 e-con-full e-flex e-con e-child\" data-id=\"0e928b2\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-6f2f24d elementor-widget elementor-widget-heading\" data-id=\"6f2f24d\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What to know before buying an eSIM<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-b5979dc e-grid e-con-full e-con e-child\" data-id=\"b5979dc\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-a08aa5c elementor-widget elementor-widget-n-accordion\" data-id=\"a08aa5c\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1680\" class=\"e-n-accordion-item\" open> \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1680\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is my phone compatible? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1680\" class=\"elementor-element elementor-element-f5906ed e-con-full e-flex e-con e-child\" data-id=\"f5906ed\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-8e92c79 elementor-widget elementor-widget-text-editor\" data-id=\"8e92c79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Check if your phone is compatible on our list <\/span><strong><a href=\"https:\/\/esim.sm\/en\/compatible-devices\">https:\/\/esim.sm\/en\/compatible-devices<\/a><\/strong><span style=\"font-weight: 400;\"> or from your smartphone settings:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"><strong>SIM Manager<\/strong> (Android)<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Mobile Networks <\/strong>(Xiaomi)<\/span><\/li><li><span style=\"font-weight: 400;\"><strong>Cellular <\/strong>(iOs)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">by checking if you have the option <strong>&#8220;<\/strong><\/span><strong>Add eSim&#8221;<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1681\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1681\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is it a physical SIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1681\" class=\"elementor-element elementor-element-75920dc e-con-full e-flex e-con e-child\" data-id=\"75920dc\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-53e8819 elementor-widget elementor-widget-text-editor\" data-id=\"53e8819\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, they are virtual eSIMs, installable via a QR code that you will receive by email once the purchase is completed. All installation instructions are provided in the purchase email or in our setup guide:<\/span><br \/><strong><a href=\"https:\/\/esim.sm\/en\/setup-guide\">https:\/\/esim.sm\/en\/setup-guide<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1682\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1682\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is roaming? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1682\" class=\"elementor-element elementor-element-85bcab2 e-con-full e-flex e-con e-child\" data-id=\"85bcab2\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-f892434 elementor-widget elementor-widget-text-editor\" data-id=\"f892434\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Roaming is the permission to use international networks, and it is essential for using our eSIMs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1683\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1683\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does the eSIM have a phone number? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1683\" class=\"elementor-element elementor-element-9d777a0 e-con-full e-flex e-con e-child\" data-id=\"9d777a0\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-a95f9d5 elementor-widget elementor-widget-text-editor\" data-id=\"a95f9d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, our eSIMs do not come with a phone number.<br \/>They are only meant for internet connection.<br \/>However you can still use apps that rely on an internet connection to make calls and send messages with your usual phone number (such as WhatsApp, Telegram, WeChat, Instagram, Messenger, etc)<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1684\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1684\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need a VPN or is it included with the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1684\" class=\"elementor-element elementor-element-2043b7d e-con-full e-flex e-con e-child\" data-id=\"2043b7d\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-26478c5 elementor-widget elementor-widget-text-editor\" data-id=\"26478c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Our eSIM allows access to any website without restrictions or usage limits, thanks to roaming agreements.<br data-start=\"146\" data-end=\"149\" \/>So, NO, there\u2019s no need to install a VPN.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1685\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1685\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is a VPN required for China? Is it included in the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1685\" class=\"elementor-element elementor-element-f7c3da8 e-con-full e-flex e-con e-child\" data-id=\"f7c3da8\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-5a07d1c elementor-widget elementor-widget-text-editor\" data-id=\"5a07d1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Our China eSIMs allow unrestricted access to both western and chinese websites, without the limitations typically imposed by Wi-Fi networks or local connections in China.<\/p><p><span style=\"font-weight: 400;\">Therefore, VPN usage is not necessary thanks to the roaming agreement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1686\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1686\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use Google services in China? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1686\" class=\"elementor-element elementor-element-ff1cd55 e-con-full e-flex e-con e-child\" data-id=\"ff1cd55\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-4066bf7 elementor-widget elementor-widget-text-editor\" data-id=\"4066bf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Absolutely. With our eSIMs, you can continue using all Google services without needing to install a VPN. There are no usage restrictions or daily limits.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1687\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1687\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there a daily data limit? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1687\" class=\"elementor-element elementor-element-e9c8a63 e-con-full e-flex e-con e-child\" data-id=\"e9c8a63\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-8bf35a7 elementor-widget elementor-widget-text-editor\" data-id=\"8bf35a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, each plan listed on our website or app indicates the total amount of data available for the validity period specified in the plan itself.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-c4a37ec elementor-widget elementor-widget-n-accordion\" data-id=\"c4a37ec\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2060\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2060\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I know if there is coverage in the area I am traveling to? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2060\" class=\"elementor-element elementor-element-5a3c816 e-con-full e-flex e-con e-child\" data-id=\"5a3c816\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-eec422e elementor-widget elementor-widget-text-editor\" data-id=\"eec422e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can check the coverage areas of our affiliated carriers by clicking on the carrier listed in the general features of the plans.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-336f1b9 elementor-widget elementor-widget-image\" data-id=\"336f1b9\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"316\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/features-en.png\" class=\"attachment-large size-large wp-image-3645\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/features-en.png 800w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/features-en-300x119.png 300w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/features-en-768x303.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2061\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2061\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is LTE connection speed the same as 4G? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2061\" class=\"elementor-element elementor-element-91f72e4 e-con-full e-flex e-con e-child\" data-id=\"91f72e4\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-31ee169 elementor-widget elementor-widget-text-editor\" data-id=\"31ee169\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">LTE technologies are classified as 4G networks, even though technically they lie somewhere between the third and fourth generation of mobile connectivity systems.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2062\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2062\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When should I buy the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2062\" class=\"elementor-element elementor-element-4f31edd e-con-full e-flex e-con e-child\" data-id=\"4f31edd\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-059a16f elementor-widget elementor-widget-text-editor\" data-id=\"059a16f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We recommend buying the eSIM 30 days before departure\/actual activation, but it is possible to purchase the eSIM within the timeframe indicated in the general features of the plan.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-0d30e33 elementor-widget elementor-widget-image\" data-id=\"0d30e33\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"316\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/activation-en.png\" class=\"attachment-large size-large wp-image-3646\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/activation-en.png 800w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/activation-en-300x119.png 300w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/activation-en-768x303.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2063\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2063\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When should I install the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2063\" class=\"elementor-element elementor-element-71b2947 e-con-full e-flex e-con e-child\" data-id=\"71b2947\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-07a2d0e elementor-widget elementor-widget-text-editor\" data-id=\"07a2d0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>We recommend installing the eSIM (via QR code or manual setup) 1\u20132 days before your departure or actual activation. This way, if you have any questions, you&#8217;ll have time to contact customer support and resolve any issues.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2064\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2064\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When does the eSIM start counting the plan's validity days? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2064\" class=\"elementor-element elementor-element-98c061d e-con-full e-flex e-con e-child\" data-id=\"98c061d\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-7e576fc elementor-widget elementor-widget-text-editor\" data-id=\"7e576fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Most of our eSIMs start counting the plan\u2019s validity days only once you arrive at your destination or after activation is complete. However, some plans start counting from the moment the QR code is scanned.<br data-start=\"240\" data-end=\"243\" \/>You can find this information in the general details of the plan and in the confirmation email you receive after purchase (always read it carefully).<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-a07f511 elementor-widget elementor-widget-image\" data-id=\"a07f511\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"316\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/start-features-en.png\" class=\"attachment-large size-large wp-image-3647\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/start-features-en.png 800w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/start-features-en-300x119.png 300w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/start-features-en-768x303.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2065\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2065\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What payment methods are accepted? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2065\" class=\"elementor-element elementor-element-562d0d6 e-con-full e-flex e-con e-child\" data-id=\"562d0d6\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-6cc0548 elementor-widget elementor-widget-text-editor\" data-id=\"6cc0548\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Depending on the country of purchase, various payment methods are available. GooglePay, ApplePay, Visa, Mastercard, and American Express are always accepted.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> For some countries also Klarna, Satispay, Link, and many others.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2066\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2066\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What does billing country mean? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2066\" class=\"elementor-element elementor-element-96cabd5 e-con-full e-flex e-con e-child\" data-id=\"96cabd5\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-8080a4f elementor-widget elementor-widget-text-editor\" data-id=\"8080a4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It refers to the origin country of the purchase account. If the bank that issued your credit card is Swiss, then the billing country to enter is Switzerland. The tax of the billing country will be applied to the final price of the selected plan.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2067\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2067\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In which countries do you ship? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2067\" class=\"elementor-element elementor-element-effae5f e-con-full e-flex e-con e-child\" data-id=\"effae5f\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-c9f88d4 elementor-widget elementor-widget-text-editor\" data-id=\"c9f88d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our service is available worldwide! Both in your country of origin and your destination country. Some restrictions apply to the United Arab Emirates, contact us for more information.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2068\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2068\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I deactivate the eSIM if I temporarily change countries and reactivate it later? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2068\" class=\"elementor-element elementor-element-3df0e11 e-con-full e-flex e-con e-child\" data-id=\"3df0e11\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-754f1a3 elementor-widget elementor-widget-text-editor\" data-id=\"754f1a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Yes, but the validity days of your plan will continue to count down even if no data is used. Keep this in mind during your trip and consider purchasing a Regional Plan or our <strong><a href=\"https:\/\/esim.sm\/en\/global-esim\">Global eSIM<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div id=\"e-n-tab-content-2391517732\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2391517732\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-03e76fd e-con-full e-flex e-con e-child\" data-id=\"03e76fd\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-3c0cd15 elementor-widget elementor-widget-heading\" data-id=\"3c0cd15\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What can I do with an eSIM?<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-6f4cba5 e-grid e-con-full e-con e-child\" data-id=\"6f4cba5\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-07d766a elementor-widget elementor-widget-n-accordion\" data-id=\"07d766a\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-8220\" class=\"e-n-accordion-item\" open> \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8220\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I make or receive calls or SMS with the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8220\" class=\"elementor-element elementor-element-9bfd394 e-con-full e-flex e-con e-child\" data-id=\"9bfd394\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-1a75370 elementor-widget elementor-widget-text-editor\" data-id=\"1a75370\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, our eSIMs do not have an associated phone number for making calls. <strong>However, you can use apps like WhatsApp, Telegram, Messenger, and many other social platforms to make calls and send messages.<\/strong><br data-start=\"236\" data-end=\"239\" \/>You can also choose to use your physical SIM card for calls and messages (leaving the eSIM for data traffic only), but BEWARE, you may incur charges applied by your usual operator when abroad.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-8221\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8221\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I continue to use WhatsApp? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8221\" class=\"elementor-element elementor-element-1117b2d e-con-full e-flex e-con e-child\" data-id=\"1117b2d\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-912da19 elementor-widget elementor-widget-text-editor\" data-id=\"912da19\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Of course! WhatsApp keeps your number saved in the app, allowing you to continue using it as usual.<br data-start=\"534\" data-end=\"537\" \/>It doesn\u2019t matter if your physical SIM is turned off or removed.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-8222\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8222\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I receive a local phone number of the country where I buy the plan? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8222\" class=\"elementor-element elementor-element-705027e e-con-full e-flex e-con e-child\" data-id=\"705027e\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-4544b4c elementor-widget elementor-widget-text-editor\" data-id=\"4544b4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, this option is currently not supported by our eSIMs.<br data-start=\"661\" data-end=\"664\" \/>Our eSIMs do not have an associated phone number.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-fbadff5 elementor-widget elementor-widget-n-accordion\" data-id=\"fbadff5\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2630\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2630\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use the hotspot\/tethering feature on my device? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2630\" class=\"elementor-element elementor-element-937f287 e-con-full e-flex e-con e-child\" data-id=\"937f287\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-7021e63 elementor-widget elementor-widget-text-editor\" data-id=\"7021e63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Yes, you can use the hotspot function without usage limits for connected devices! Remember this option is only available in the destination country.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2631\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2631\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are there daily restrictions on data or hotspot usage? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2631\" class=\"elementor-element elementor-element-c5aaa04 e-con-full e-flex e-con e-child\" data-id=\"c5aaa04\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-9eb2b05 elementor-widget elementor-widget-text-editor\" data-id=\"9eb2b05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, there is no daily data limit applied for hotspot usage.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2632\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2632\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is my eSIM transferable to a new phone? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2632\" class=\"elementor-element elementor-element-342674d e-con-full e-flex e-con e-child\" data-id=\"342674d\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-3164093 elementor-widget elementor-widget-text-editor\" data-id=\"3164093\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, once installed on a device, eSIMs cannot be transferred anymore.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div id=\"e-n-tab-content-2391517733\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2391517733\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-454fba9 e-con-full e-flex e-con e-child\" data-id=\"454fba9\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-dde1bad elementor-widget elementor-widget-heading\" data-id=\"dde1bad\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">eSIM Management<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-cc95b5b e-grid e-con-full e-con e-child\" data-id=\"cc95b5b\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-3ec2ba5 elementor-widget elementor-widget-n-accordion\" data-id=\"3ec2ba5\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-6580\" class=\"e-n-accordion-item\" open> \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6580\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I install the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6580\" class=\"elementor-element elementor-element-c843585 e-con-full e-flex e-con e-child\" data-id=\"c843585\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-d94ef85 elementor-widget elementor-widget-text-editor\" data-id=\"d94ef85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Upon purchase, you will receive an email with all the information about your eSIM, including the QR code and manual installation codes. You will have two installation options:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Scanning the QR code<\/span><\/li><li><span style=\"font-weight: 400;\">entering the codes manually following the instructions in the setup guide received via email<\/span><\/li><\/ul><p>All the info:<br \/><strong><a href=\"https:\/\/esim.sm\/en\/setup-guide\">https:\/\/esim.sm\/en\/setup-guide<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-6581\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6581\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the difference between installing and activating the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6581\" class=\"elementor-element elementor-element-658548e e-con-full e-flex e-con e-child\" data-id=\"658548e\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-ad21342 elementor-widget elementor-widget-text-editor\" data-id=\"ad21342\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Installation happens once the QR code is scanned or the manual codes are entered. Activation happens only once roaming is turned on and the eSIM is selected as the mobile data source from the destination.<\/span><\/p><p><b>WARNING!<\/b><span style=\"font-weight: 400;\"> For some eSIMs, installation and activation happen simultaneously \u2014 you will be notified of this feature both before purchase (in the general features of the plan under the &#8220;Start&#8221; section) and in the purchase email.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-6582\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6582\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Does the eSIM activate automatically once purchased? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6582\" class=\"elementor-element elementor-element-fc95286 e-con-full e-flex e-con e-child\" data-id=\"fc95286\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-4878103 elementor-widget elementor-widget-text-editor\" data-id=\"4878103\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, you will need to set our eSIM as the mobile data source and <strong>activate roaming<\/strong> to browse once you are at your destination.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-6583\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6583\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need to enable roaming when activating the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6583\" class=\"elementor-element elementor-element-61a17ba e-con-full e-flex e-con e-child\" data-id=\"61a17ba\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-1b07b66 elementor-widget elementor-widget-text-editor\" data-id=\"1b07b66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Yes, roaming is essential to have internet access through the eSIM.<\/p><p><br data-start=\"111\" data-end=\"114\" \/>However, you won\u2019t have to worry about unexpected international roaming charges, you\u2019ll only spend what\u2019s included in the plan you purchased.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-6584\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6584\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I top up my eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6584\" class=\"elementor-element elementor-element-1eff83a e-con-full e-flex e-con e-child\" data-id=\"1eff83a\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-e2e3a78 elementor-widget elementor-widget-text-editor\" data-id=\"e2e3a78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u00a0You can top up your eSIM through the app or website. Once logged in, click on your <strong>Name<\/strong> &gt; <strong>My eSIMs<\/strong> &gt; <strong>Actions<\/strong> on the eSIM to top up &gt;<strong> Top Up<\/strong>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-fc29950 elementor-widget elementor-widget-n-accordion\" data-id=\"fc29950\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2640\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2640\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My eSIM has expired, will it reactivate if I top it up? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2640\" class=\"elementor-element elementor-element-cccc315 e-con-full e-flex e-con e-child\" data-id=\"cccc315\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-4880e4f elementor-widget elementor-widget-text-editor\" data-id=\"4880e4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, once expired, our eSIMs cannot be recovered. You will need to purchase a new plan to restore connectivity.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2641\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2641\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where can I check my remaining data while traveling? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2641\" class=\"elementor-element elementor-element-85db220 e-con-full e-flex e-con e-child\" data-id=\"85db220\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-8371f69 elementor-widget elementor-widget-text-editor\" data-id=\"8371f69\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can check your eSIM usage and status from our website or app in the \u201c<strong>My eSIMs<\/strong>\u201d section.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2642\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2642\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Should I delete the eSIM after my trip? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2642\" class=\"elementor-element elementor-element-7d6b70f e-con-full e-flex e-con e-child\" data-id=\"7d6b70f\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-8c8638e elementor-widget elementor-widget-text-editor\" data-id=\"8c8638e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We strongly recommend deleting our eSIMs at the end of each trip to avoid confusion with future eSIM activations and to prevent device overload.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2643\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2643\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I delete the eSIM? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2643\" class=\"elementor-element elementor-element-bc98a09 e-con-full e-flex e-con e-child\" data-id=\"bc98a09\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-006ed26 elementor-widget elementor-widget-text-editor\" data-id=\"006ed26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It depends on your device model, but usually by tapping the eSIM and selecting the final menu option \u201cDelete eSIM\u201d.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div id=\"e-n-tab-content-2391517734\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2391517734\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-c7126b5 e-con-full e-flex e-con e-child\" data-id=\"c7126b5\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-ae3c9e1 elementor-widget elementor-widget-heading\" data-id=\"ae3c9e1\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">eSIM Plans<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-0c59b67 e-grid e-con-full e-con e-child\" data-id=\"0c59b67\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-fe20562 elementor-widget elementor-widget-n-accordion\" data-id=\"fe20562\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2660\" class=\"e-n-accordion-item\" open> \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2660\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How much data do I need? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2660\" class=\"elementor-element elementor-element-86b5e47 e-con-full e-flex e-con e-child\" data-id=\"86b5e47\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-55d3b25 elementor-widget elementor-widget-text-editor\" data-id=\"55d3b25\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>It depends on your usual usage and needs.<br data-start=\"84\" data-end=\"87\" \/>You can choose our local plans and top them up when needed.<br data-start=\"146\" data-end=\"149\" \/>Or you can opt for the Global plan, a pay-per-use option that lets you pay only for the data you use, with no limits.<br data-start=\"266\" data-end=\"269\" \/>For selected destinations, Unlimited plans are also available \u2014 these are based solely on the number of travel days, with no data caps.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2661\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2661\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you have an eSIM that covers multiple countries? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2661\" class=\"elementor-element elementor-element-c587862 e-con-full e-flex e-con e-child\" data-id=\"c587862\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-a2eb526 elementor-widget elementor-widget-text-editor\" data-id=\"a2eb526\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>For example, the eSIM Europe plan covers 31 countries with just one eSIM.<br data-start=\"576\" data-end=\"579\" \/>Alternatively, our Global Plan includes 155 countries, has no expiration date, and allows you to pay only for the data you actually use.<br data-start=\"715\" data-end=\"718\" \/>Learn more on the dedicated <strong><a href=\"https:\/\/esim.sm\/en\/global-esim\">Global eSIM<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2662\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2662\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do the Regional plans and the Global eSIM connect automatically depending on the country I\u2019m in? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2662\" class=\"elementor-element elementor-element-b02aafa e-con-full e-flex e-con e-child\" data-id=\"b02aafa\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-7327a6c elementor-widget elementor-widget-text-editor\" data-id=\"7327a6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p><strong data-start=\"772\" data-end=\"780\">Yes.<\/strong> If you keep automatic network selection enabled on your device, the eSIM will recognize local operators in different countries and connect automatically.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-a77e4a0 elementor-widget elementor-widget-n-accordion\" data-id=\"a77e4a0\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1750\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1750\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does the Global eSIM work? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-0dcc7b4 e-con-full e-flex e-con e-child\" data-id=\"0dcc7b4\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-75fdc1b elementor-widget elementor-widget-text-editor\" data-id=\"75fdc1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>The Global eSIM is an eSIM that covers as many as 155 countries and has no expiration date.<br data-start=\"1038\" data-end=\"1041\" \/>This way, you can use a single eSIM for all your trips to countries covered by the Global eSIM.<br data-start=\"1136\" data-end=\"1139\" \/>Additionally, the Global eSIM is a pay-per-use plan, meaning you pay only for the data you use within each 24-hour period.<br data-start=\"1261\" data-end=\"1264\" \/>To keep browsing, simply add credit to your personal account \u2014 the amount for the MB used will be deducted daily from your balance.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1751\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1751\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are all eSIMs rechargeable? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1751\" class=\"elementor-element elementor-element-c711837 e-con-full e-flex e-con e-child\" data-id=\"c711837\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-b01eaa0 elementor-widget elementor-widget-text-editor\" data-id=\"b01eaa0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, most of our local plans are rechargeable, but not all of them.<br data-start=\"1474\" data-end=\"1477\" \/>You can check this in the general eSIM features list.<br data-start=\"1530\" data-end=\"1533\" \/><strong data-start=\"1533\" data-end=\"1547\">IMPORTANT:<\/strong> Unlimited plans are not rechargeable.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-222c468 elementor-widget elementor-widget-image\" data-id=\"222c468\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"316\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/topup.png\" class=\"attachment-large size-large wp-image-3648\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/topup.png 800w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/topup-300x119.png 300w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/07\/topup-768x303.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div id=\"e-n-tab-content-2391517735\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2391517735\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\"elementor-element elementor-element-1995d3d e-con-full e-flex e-con e-child\" data-id=\"1995d3d\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-a8cf54f elementor-widget elementor-widget-heading\" data-id=\"a8cf54f\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gestione dell'eSIM<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-734fbb6 e-grid e-con-full e-con e-child\" data-id=\"734fbb6\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-e97e31e elementor-widget elementor-widget-n-accordion\" data-id=\"e97e31e\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2440\" class=\"e-n-accordion-item\" open> \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2440\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I can't scan the QR code <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2440\" class=\"elementor-element elementor-element-05a7e13 e-con-full e-flex e-con e-child\" data-id=\"05a7e13\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-7a8c4b2 elementor-widget elementor-widget-text-editor\" data-id=\"7a8c4b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Try manual installation by following the instructions provided at the end of your purchase email, or check out our setup guide:<br \/><strong><a href=\"https:\/\/esim.sm\/EN\/setup-guide\">https:\/\/esim.sm\/en\/setup-guide<\/a><\/strong><\/p><p>Make sure you have a stable WiFi connection, no active phone calls, and that Airplane Mode is turned off while installing the eSIM.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2441\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2441\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I can't find the eSIM on my device <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2441\" class=\"elementor-element elementor-element-9dc571c e-con-full e-flex e-con e-child\" data-id=\"9dc571c\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-fa40b43 elementor-widget elementor-widget-text-editor\" data-id=\"fa40b43\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>You\u2019ll find your eSIM in your device\u2019s Settings menu, under one of the following:<\/p><ul><li><strong data-start=\"498\" data-end=\"516\">SIM Management<\/strong> (Android)<\/li><li><strong data-start=\"529\" data-end=\"548\">Mobile Networks<\/strong> (Xiaomi)<\/li><li><strong data-start=\"560\" data-end=\"572\">Cellular<\/strong> (iOS)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2442\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2442\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I can\u2019t activate my eSIM <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2442\" class=\"elementor-element elementor-element-d794796 e-con-full e-flex e-con e-child\" data-id=\"d794796\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-d796c7f elementor-widget elementor-widget-text-editor\" data-id=\"d796c7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Make sure you&#8217;re already in a <strong>country covered<\/strong> by your eSIM plan, that <strong>roaming is enabled<\/strong>, and that our <strong>eSIM is selected as the source for mobile data.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2443\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2443\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My connection\/signal is poor, what can I do? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2443\" class=\"elementor-element elementor-element-56170cf e-con-full e-flex e-con e-child\" data-id=\"56170cf\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-d21cdd6 elementor-widget elementor-widget-text-editor\" data-id=\"d21cdd6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Try turning Airplane Mode on and off, switch network operators, or restart your device.<br data-start=\"916\" data-end=\"919\" \/>If the issue persists, please contact our support team.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-2444\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2444\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I get a refund for my balance? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2444\" class=\"elementor-element elementor-element-54e2161 e-con-full e-flex e-con e-child\" data-id=\"54e2161\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-25378a6 elementor-widget elementor-widget-text-editor\" data-id=\"25378a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>No, once your account balance has been topped up, it is non-refundable.<br data-start=\"1095\" data-end=\"1098\" \/>However, the credit has no expiration date and can be used whenever you need it.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-a5a1dd4 elementor-widget elementor-widget-n-accordion\" data-id=\"a5a1dd4\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\"> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1730\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1730\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why is my Global eSIM suspended even though I still have balance? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1730\" class=\"elementor-element elementor-element-0a4484f e-con-full e-flex e-con e-child\" data-id=\"0a4484f\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-f88288a elementor-widget elementor-widget-text-editor\" data-id=\"f88288a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Make sure you&#8217;ve added credit in the same currency you selected when activating your Global plan.<br data-start=\"1356\" data-end=\"1359\" \/>You can convert your credit at any time directly from the app or website.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1731\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1731\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Why do I see a different data amount on my Android device? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1731\" class=\"elementor-element elementor-element-53adc54 e-con-full e-flex e-con e-child\" data-id=\"53adc54\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-75164db elementor-widget elementor-widget-text-editor\" data-id=\"75164db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Android devices usually import a default data usage warning.<br data-start=\"1566\" data-end=\"1569\" \/>This doesn\u2019t reflect the actual data included in your purchased plan.<br data-start=\"1638\" data-end=\"1641\" \/>You can check your eSIM\u2019s balance, status, and usage from the app or website, in the <strong data-start=\"1726\" data-end=\"1738\">My eSIMs<\/strong> menu.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1732\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1732\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When I try to install the eSIM on my Google Pixel, I get error 10014 <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1732\" class=\"elementor-element elementor-element-ddde999 e-flex e-con-boxed e-con e-child\" data-id=\"ddde999\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t\t\t<div class=\"elementor-element elementor-element-7402395 elementor-widget elementor-widget-text-editor\" data-id=\"7402395\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>This means you already have an eSIM installed on your Pixel device.<br data-start=\"1895\" data-end=\"1898\" \/>Pixel phones support only one eSIM at a time, remove the existing one before installing the new eSIM.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t\t<details id=\"e-n-accordion-item-1733\" class=\"e-n-accordion-item\" > \t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1733\" > \t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> iMessage has stopped working, what should I do? <\/div><\/span> \t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'> \t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span> \t\t<\/span>  \t\t\t\t\t\t<\/summary> \t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1733\" class=\"elementor-element elementor-element-012e58d e-flex e-con-boxed e-con e-child\" data-id=\"012e58d\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t\t\t<div class=\"elementor-element elementor-element-30fe05e elementor-widget elementor-widget-text-editor\" data-id=\"30fe05e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Check your iMessage settings: make sure iMessage is enabled, and that your phone number and email address are correctly listed.<br data-start=\"2191\" data-end=\"2194\" \/>Go to <strong data-start=\"2200\" data-end=\"2223\">Settings &gt; Messages<\/strong>, then check the <strong data-start=\"2240\" data-end=\"2258\">Send &amp; Receive<\/strong> section.<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/details> \t\t\t\t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t<\/div> \t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-7816e05 e-flex e-con-boxed e-con e-parent\" data-id=\"7816e05\" data-element_type=\"container\"> \t\t\t\t\t<div class=\"e-con-inner\"> \t\t<div class=\"elementor-element elementor-element-396f5d4 e-con-full e-flex e-con e-child\" data-id=\"396f5d4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\"> \t\t<div class=\"elementor-element elementor-element-4e41e4f e-con-full e-flex e-con e-child\" data-id=\"4e41e4f\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-830a3fa elementor-widget elementor-widget-image\" data-id=\"830a3fa\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"953\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/customer-support-860x1024.png\" class=\"attachment-large size-large wp-image-1746\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/customer-support-860x1024.png 860w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/customer-support-252x300.png 252w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/customer-support-768x915.png 768w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2025\/05\/customer-support.png 1000w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-1323eb4 e-con-full e-flex e-con e-child\" data-id=\"1323eb4\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-c6b165e elementor-widget elementor-widget-heading\" data-id=\"c6b165e\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need Help?<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-98f699f elementor-widget elementor-widget-text-editor\" data-id=\"98f699f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<p>Fill out our contact form, we\u2019ll get back to you as soon as possible<\/p>\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-865f645 elementor-widget elementor-widget-button\" data-id=\"865f645\" data-element_type=\"widget\" data-widget_type=\"button.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\"> \t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/esim.sm\/en\/help\"> \t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\"> \t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Support<\/span> \t\t\t\t\t<\/span> \t\t\t\t\t<\/a> \t\t\t\t<\/div> \t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-b8ab49f e-con-full e-flex e-con e-child\" data-id=\"b8ab49f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\"> \t\t<div class=\"elementor-element elementor-element-57f6136 e-con-full e-flex e-con e-child\" data-id=\"57f6136\" data-element_type=\"container\"> \t\t<div class=\"elementor-element elementor-element-9fb8bb4 e-con-full e-flex e-con e-child\" data-id=\"9fb8bb4\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-f5e8fa0 elementor-widget elementor-widget-heading\" data-id=\"f5e8fa0\" data-element_type=\"widget\" data-widget_type=\"heading.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Did we answer your questions? <\/br>Check out our eSIMs!<\/h2>\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<div class=\"elementor-element elementor-element-215a819 elementor-widget elementor-widget-button\" data-id=\"215a819\" data-element_type=\"widget\" data-widget_type=\"button.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\"> \t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/esim.sm\/en\/travel-to\"> \t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\"> \t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore all destinations<\/span> \t\t\t\t\t<\/span> \t\t\t\t\t<\/a> \t\t\t\t<\/div> \t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t<div class=\"elementor-element elementor-element-c972dfc e-con-full e-flex e-con e-child\" data-id=\"c972dfc\" data-element_type=\"container\"> \t\t\t\t<div class=\"elementor-element elementor-element-ca6d281 elementor-widget elementor-widget-image\" data-id=\"ca6d281\" data-element_type=\"widget\" data-widget_type=\"image.default\"> \t\t\t\t<div class=\"elementor-widget-container\"> \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"706\" src=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2026\/04\/img-app-faq-1.webp\" class=\"attachment-large size-large wp-image-4386\" alt=\"\" srcset=\"https:\/\/esim.sm\/blog\/wp-content\/uploads\/2026\/04\/img-app-faq-1.webp 654w, https:\/\/esim.sm\/blog\/wp-content\/uploads\/2026\/04\/img-app-faq-1-278x300.webp 278w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t\t<\/div> \t\t\t\t<\/div> \t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Common questions about eSIMs Questions about the available plans or how to use eSIMs?Browse our most frequently asked questions! Select a category What to know before buying an eSIM What can I do with an eSIM? eSIM management eSIM plans Troubleshooting What to know before buying an eSIM Is my phone compatible? Check if your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2398","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/pages\/2398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/comments?post=2398"}],"version-history":[{"count":52,"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/pages\/2398\/revisions"}],"predecessor-version":[{"id":4389,"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/pages\/2398\/revisions\/4389"}],"wp:attachment":[{"href":"https:\/\/esim.sm\/blog\/wp-json\/wp\/v2\/media?parent=2398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}